Shipping & Return Policy
Shipping & Return Policy
Welcome to Esunschite.com! Please review our shipping and return policies before placing your order. Our production is powered by Printify, a print-on-demand service, which means each item is made just for you.
Shipping
- Production Time: All products are made to order and typically ship within 2–7 business days.
- Shipping Time: After production, delivery times vary based on the destination and shipping method chosen at checkout. Estimated delivery is:
- US Orders: 5–10 business days
- International Orders: 10–30 business days
- Tracking: You will receive a tracking link via email once your order ships.
Returns & Exchanges
Because our products are made-to-order, we do not accept returns or exchanges if you:
- Ordered the wrong size or color.
- Changed your mind after purchase.
Please double-check your order details before finalizing your purchase.
Damaged or Incorrect Items
We take quality seriously. If your order arrives damaged or with a manufacturing error, you are eligible for a free replacement or a full refund.
To request a replacement or refund:
- Contact us within 30 days of receiving your product.
- Submit a request through our Contact Form or send us and email on storehelp@y-not.com with:
- Your order number
- A clear photo of the issue (and a group photo if multiple items are affected)
Important Notes:
- Print placement tolerance: A 0.5" variation is considered acceptable for all printed items and will not qualify as a defect.
- Refunds are typically issued to your original payment method depending on your billing currency.